Heat Pump Repair in Monroe, NC 28110

Heat Pump Repair in Monroe, NC 28110

“Please let me tell you had this company is out to take advantage of its customers. Purchased a unit in2017and have had nothing but trouble. Called to discuss the problem with mark the license holder which told me that union services was not a part of union electric. Basicly told me I was having a silly conversation and that I didn’t know what I was talking about. My unit wAs out of the labor warnty by three months and I under stood that. The parts were warranted and they wanted 575 to replace a fans motor. At that point I Ask him just let me have the and I would get it put in a lower price. Mark preceded to tell me that if I didn’t pay him the 575 that he was going to charge me 925 for a part that was under warranty. This was the rude experience I have had in my 72 years. At the end mark hung up on me. Is this the kind of coumpany you want to do business with. Good luck if you do. I spent 7500 to find out that I am dealing with a company that don’t care about their customer. I give them minus 5 stars.”

– Sharon P.

'- Sharon P.