DO NOT POST — Air Conditioner Repair in Waxhaw, NC 28173

DO NOT POST -- Air Conditioner Repair in Waxhaw, NC 28173

“This review is in regards to the HVAC system purchased by my in-laws Charles and Joyce Fowler, in full disclosure my wife and I purchased a system from Union Services earlier this year also. On Saturday morning at 2:00am my in-laws air conditioning went out and they called later in the morning to see if someone could fix it for them. They had to call several times until anyone bothered to call them back, when someone did it was Marc Eastergard and he told them that he didn’t schedule anyone on call this weekend and he would have someone out Monday. This bothers me because their service paperwork and the magnet provided by Union Services both refer to 24 hour 7 days a week service. I myself spoke with Mr. Eastergard later in the day where he refereed to my Father-in-law as belligerent, this I find insulting because anyone who knows him would never refer to Charles Fowler as belligerent, if you would like to verify that contact your former President and CEO and current Board of Directors member B.L. Starnes he and Charles are old friends. My conversation with Mr. Eastergard didn’t go well and as someone that carries several State of North Carolina Certifications myself I will be filling an official complaint against his license #33432 Monday morning. I would also like to point out that my wife and I have yet to purchase a service contract with Union Services, before this it was a given that we would be and now I intend to look around for a third party. If you would like to discus this with me you may reach me at 704-254-3570.”

– Mark L.

'- Mark L.