“I would like comment on the crew of Mr. Marc Eastergard. His installation crew consisting of Gabe, Roland, and Craig did an outstanding job installing our new A/C System! Our old A/C system just happened to go out during the hottest time of August! . These guys were friendly, courteous, and hard working, and installed our A/C in record time! Michelle who works in the office, does an awesome job working to schedule and dispatch the repairs, installations, etc. One could NEVER go wrong with this awesome crew of Union Electric Cooperation. I wish that Union Electric could service ALL OF CONCORD. N.C.
Thank you Union Electric!
Sheliah Strube”
– Sheliah S.
“Luis showed up on time, very polite, went to work, and had our heat pump back up and running within an hour. Thank you for great service.”
– Eddie D.
“Chad has done several repiars for me. Super efficient. Quality workmanship. Outstanding.”
– Eddie D.
“We chose Union Services because: it met our budget; they sold Trane units; we were already Union Power Cooperative customers. Matt sold us the unit. He answered all our questions and returned phone calls promptly. On June 24, Jesse and Charles replaced the unit, working from 8-4 to finish the job and cleaning up thereafter. We bought them pizza for their lunch, getting more acquainted. They were friendly, courteous, and professional. (Jesse is a Marine veteran and we are happy to have hired a serviceman: Semper Fi). Chad wired the electrical connections. A minor mistake of not sealing the wires to the wall caused a failed inspection but Marc corrected it, even on a rainy day and it passed the next day. Michelle is an efficient scheduler/dispatcher. She scheduled within our time frame and emailed documents promptly. The unit is cooling the rooms at the designated temperature thus far. Overall, it was a pleasant experience. We look forward to many years of service from Union.”
– Renato J.
“Excellent service. Tech Nathan was prompt, skilled, and honest. Performed maintenance service as requested and did not try to sell a lot of unneeded items like others try to do. Tech explained they do not receive commission so they don’t try to pressure customer to buy something. I like that. Will keep using Union services.”
– Charles H.
“I cannot say enough about the quality of service I received from this company and Marc. He was able to order and install New fireplace logs within 2 days……. Marc knew I wanted to surprise my Grand daughter & her husband with a working fireplace when they returned from their honeymoon. I would recommend Marc and Union Services to everyone.”
– Elsa G.
“Earl Lake performed a winter inspection of my unit today. Everything was fine. Earl was the most knowledgeable service tech I’ve met in a long time, and knows his job very well. Now I have peace of mind for the winter. Thanks Earl!!”
– James S.
“We switched to Union Services a few years ago and we are extremely satisfied with the services Union Services has always provided. Just the other day one of our HVAC systems was only blowing warm air, and even though it was late in the afternoon when I called by 6PM, that same day the unit was back working again. Thank you for providing such outstanding service.”
– Joseph K.
“We wanted to say what a great service we had with Austin. We have a Maintenance Contract and this was our summer checkup. He was very thorough and very experienced. Austin was very pleasant and our experience with him and Union Services was certainly rated a ’10’. We have been customers for many years and really appreciate all of the excellent service we have always had. Thank you.”
– Sandra P.
“Mark went out of his way to try and connect our HVAC control to Nexia and to the internet. He worked with a Nexia representative for more than an hour to no avail, causing him to be late to a prior made 12:30 p.m. appointment. He is returning next week to resolve the problem.”
– Frank G.
“Service is on time, effective and requested information answers my questions”
– Glenn R.
“I’m very satisfied with the ac unit and heat system.
Very professional people.
Thank you so much to all of them.”
– Daisy M.
“It was a very nice experience having the Union Services installation crew, and the manager, Marc Eastergard, install a new furnace and air conditioner system.”
– Robert S.
“We’re enjoying our new digital home thermostat. So loving that we can access it and control our home’s Heating & A/C system remotely with our phone! The thermostat is so much more compatible with our system – the system doesn’t kick on as often – and it runs more quietly. We’re very pleased. I’m a very satisfied customer.”
– Brenda R.
“I hired Union Services to install a Trane XV20i heat pump system in my home. The installation was flawless and I couldn’t be happier. I had a ‘five-star’ experience from start to finish. And, I can’t believe how quiet the heat pump is!”
– Steve W.
“Union Services explained the options for an efficient new system. The crew was very courteous and knowledgeable. I’ve used other companies in the past, but I’ve switched to Union Services.”
– Louise M.
“Had our A/C replaced and everything went wonderfully well– and the new system is working great. Thank you for sending out two great servicemen. Please tell them that they did a wonderful job.”
– Cindy E.
“The Union Services Service Tech was cordial, knowledgeable, efficient and just very, very nice. He was kind and receptive, explaining things to me that I didn’t understand.”
– Steve E.
“I had two Heating & A/C systems replaced. I’m very pleased with the professional way this was performed by Matt, Craig, Chad, and Marc. Very neat, clean, and professional job.”
– Jim D.
“We plan to use only Union Services from now on. One of our air conditioners (purchased from another company) was not blowing cool air. We called Union Services and that day a Technician was sent to check the unit. He found loose wires. After reconnecting the wires, we were good to go. Separately, last year we purchased a new unit from Union Services and were pleased.”
– Linda K.
“Union Services’ professionalism on all counts–– whether maintenance or system replacement–– has been impressive! We began using Union Services for our home’s Heating & A/C system maintenance in 2015. By then our 9-year-old builder-installed system was needing frequent attention. We decided to fully replace our downstairs system this spring. We have a sealed crawl space, which reduces airflow and causes the units to operate inefficiently–– something only Union Services was able to point out. They performed a very professional job installing a vent pipe to prevent our units from working so hard. Due to a small access door, there was some damage to a seal in our crawl space–– but we were thrilled that this was immediately addressed by Union Services without our having to exchange multiple phone calls and emails.”
– James & Natalie F.
“The Union Services guys were very professional and friendly–– that’s what made the process go smoothly. They did an amazing job from start to finish installing my new Heating & A/C system.”
– Edward R.
“These folks are real pros. We recommend Union Services to anyone wanting quality, timely, and professional HVAC services. We first used Union Services to maintain our HVAC systems while living in Sun Valley. After moving to Matthews, we continued using Union Services because they’ve always done outstanding work for us. Their Technician, Kevin, recently completed the semi-annual preventive maintenance of our A/C system in a thorough and professional manner. Kevin diagnosed an air flow problem (the duct work had become disconnected) and arranged to have it fixed immediately.”
– Ralph A.
“Your Tech, Luis, serviced my heating unit. He was professional, and with his expertise and experience he did a great job. He listened to all my concerns and answered all my questions. He even took the time to make energy savings suggestions. Both myself and my wife were quite impressed. Kudos to Luis and Union Services. Thanks!”
– Lupon I.
“The Union Services Electrician does a good job. I couldn’t have asked for any better service. Keep up the good work.”
– Barbara N.
“This is a test review form from BxB Media. Please reply to let us know this was received. Thanks!”
– BxB 1.
“2022-08-17 BxB Media Test: Please email a response that you have received this form.
Google GA4 Integration Testing”
– BrendanTEST X.