“Luis showed up on time, very polite, went to work, and had our heat pump back up and running within an hour. Thank you for great service.”
– Eddie D.
“We chose Union Services because: it met our budget; they sold Trane units; we were already Union Power Cooperative customers. Matt sold us the unit. He answered all our questions and returned phone calls promptly. On June 24, Jesse and Charles replaced the unit, working from 8-4 to finish the job and cleaning up thereafter. We bought them pizza for their lunch, getting more acquainted. They were friendly, courteous, and professional. (Jesse is a Marine veteran and we are happy to have hired a serviceman: Semper Fi). Chad wired the electrical connections. A minor mistake of not sealing the wires to the wall caused a failed inspection but Marc corrected it, even on a rainy day and it passed the next day. Michelle is an efficient scheduler/dispatcher. She scheduled within our time frame and emailed documents promptly. The unit is cooling the rooms at the designated temperature thus far. Overall, it was a pleasant experience. We look forward to many years of service from Union.”
– Renato J.
“Excellent service. Tech Nathan was prompt, skilled, and honest. Performed maintenance service as requested and did not try to sell a lot of unneeded items like others try to do. Tech explained they do not receive commission so they don’t try to pressure customer to buy something. I like that. Will keep using Union services.”
– Charles H.
“I cannot say enough about the quality of service I received from this company and Marc. He was able to order and install New fireplace logs within 2 days……. Marc knew I wanted to surprise my Grand daughter & her husband with a working fireplace when they returned from their honeymoon. I would recommend Marc and Union Services to everyone.”
– Elsa G.
“Earl Lake performed a winter inspection of my unit today. Everything was fine. Earl was the most knowledgeable service tech I’ve met in a long time, and knows his job very well. Now I have peace of mind for the winter. Thanks Earl!!”
– James S.
“We switched to Union Services a few years ago and we are extremely satisfied with the services Union Services has always provided. Just the other day one of our HVAC systems was only blowing warm air, and even though it was late in the afternoon when I called by 6PM, that same day the unit was back working again. Thank you for providing such outstanding service.”
– Joseph K.
“We wanted to say what a great service we had with Austin. We have a Maintenance Contract and this was our summer checkup. He was very thorough and very experienced. Austin was very pleasant and our experience with him and Union Services was certainly rated a ’10’. We have been customers for many years and really appreciate all of the excellent service we have always had. Thank you.”
– Sandra P.
“Mark went out of his way to try and connect our HVAC control to Nexia and to the internet. He worked with a Nexia representative for more than an hour to no avail, causing him to be late to a prior made 12:30 p.m. appointment. He is returning next week to resolve the problem.”
– Frank G.