Heat Pumps Articles

What Is a Heat Pump?

January 15, 2022
Family staying cozy indoors after learning what a heat pump is and how it can help keep their home comfortable.

A heat pump is a heating, ventilation, and air conditioning (HVAC) system that transfers heat from one place to another, from inside to outside or from outside to inside. In the winter a heat pump works like a heater, extracting heat energy from outside and transferring it inside—instead of generating its own heat like a furnace. In the summer the process reverses, and it removes heat from your home and transfers it outside like an air conditioner.

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Video – Why Does My Heat Pump Smell Like It’s Burning?

September 24, 2019
Picture of animated woman looking confused trying figure out why her heat pump smells like it's burning

You turn on your heat pump, and you smell something burning. What should you do? Who should you call first, the Indian Trail fire department or your HVAC technician? First assess what the smell most likely is, and you may not need to call anyone. Of course, if you’re still nervous because you just don’t…

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