“We chose Union Services because: it met our budget; they sold Trane units; we were already Union Power Cooperative customers. Matt sold us the unit. He answered all our questions and returned phone calls promptly. On June 24, Jesse and Charles replaced the unit, working from 8-4 to finish the job and cleaning up thereafter. We bought them pizza for their lunch, getting more acquainted. They were friendly, courteous, and professional. (Jesse is a Marine veteran and we are happy to have hired a serviceman: Semper Fi). Chad wired the electrical connections. A minor mistake of not sealing the wires to the wall caused a failed inspection but Marc corrected it, even on a rainy day and it passed the next day. Michelle is an efficient scheduler/dispatcher. She scheduled within our time frame and emailed documents promptly. The unit is cooling the rooms at the designated temperature thus far. Overall, it was a pleasant experience. We look forward to many years of service from Union.” – Renato J.